Policies

100% Satisfaction Guarantee
Your complete satisfaction with your Softball Excellence purchase is our first priority. We want you to be completely satisfied with your purchase. If for any reason you're not entirely pleased, simply contact us within 30 days of receipt for exchange (if available) or a refund of the purchase price.

Please note that there are no returns or refunds provided on electronic products (i.e., eDrills, ePractices, eSkills, eClinics) which cannot successfully be returned and/or the user had full access. Electronic products available for purchase are immediately downloadable to the user's computer. Due to the electronic nature of these products, these products cannot be returned and are therefore non-refundable. However, if you have any technical difficulties in downloading or accessing the product(s) after purchase, please contact our Technical Support. We would be happy to assist you.

Our Privacy Statement
Softball Excellence is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to our Technical Support with "unsubscribe" as the subject line. Softball Excellence does not sell, trade or rent your personal information to others.

VAULT Terms and Conditions
Review Vault Terms and Conditions.

Reprint & Syndication Guidelines
Review Softball Excellence Reprint & Syndication Guidelines.

eBook Terms and Conditions
Review Softball Excellence eBook Terms and Conditions.

eLearning Products Terms and Conditions
Review Softball Excellence eLearning Products Terms and Conditions.